Home Services DSL DSL F.A.Q.
HOW MANY COMPUTERS CAN I HOOK UP TO MY DSL LINE?
WHAT IS THE INSTALLATION TIME?
HOW CAN I FIND OUT IF DSL IS AVAILABLE IN MY AREA?
DO YOU PROVIDE RESIDENTIAL DSL?
IF I EXPERIENCE DELAYS IN MY DSL CONNECTION, WHAT SHOULD I DO?
IF WE HAVE A ROUTER FROM A PREVIOUS PROVIDER, COULD WE STILL USE IT?


 HOW MANY COMPUTERS CAN I HOOK UP TO MY DSL LINE?

NYI's SDSL connection comes with 5 static IP addresses which will allow 5 separate computers to be put online. More IP addresses are available upon request, up to 61 IPs without Arin approval. Pricing for these additional IP addresses may be seen here.

 WHAT IS THE INSTALLATION TIME?

About 3-4 weeks.

 HOW CAN I FIND OUT IF DSL IS AVAILABLE IN MY AREA?

To answer this question, NYI have designed a DSL Availability Form. Just enter your street address, city, state and zip code and click on "Check Availability". You will get a message letting you know if it's available or not.

 DO YOU PROVIDE RESIDENTIAL DSL?

No, we only provide sDSL or Synchronous DSL which is geared toward businesses.

 IF I EXPERIENCE DELAYS IN MY DSL CONNECTION, WHAT SHOULD I DO?

Login to our online Help Desk and describe the problem. This issue will be addressed by NYI's staff as soon as possible.


 IF WE HAVE A ROUTER FROM A PREVIOUS PROVIDER, COULD WE STILL USE IT?

No, an Ascend Pipeline is procided with your NYI SDSL service. This is the router that is used in the installation. If you would like to use your own router, requiring a V.35 drop, then you can indicate that upon ordering the line.
DSL TYPES

- ADSL - Asymmetric Digital Subscriber Line Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance.

- HDSL - High bit-rate Digital Subscriber Line - Modems on either end of one or more twisted wire pair that deliver T1 speeds. At present, this requires two lines.

- RADSL - Rate Adaptive Digital Subscriber Line - A version of ADSL where modems test the line at start up and adapt their operating speed to the fastest the line can handle.

- SDSL - Symmetrical Digital Subscriber Line - HDSL plus POTS over a single telephone line. This name has not been adopted by a standards group but is being discussed by ETSI. It is important to distinguish, however, as SDSL operates over POTS and would be suitable for symmetric services to premises of individual customers.

- VDSL - Very high bit-rate Digital Subscriber Line - Modem for twisted pair access operating at data rates from 12.9 to 52.8 Mbps with corresponding maximum reach ranging from 4500 to 1000 feet of 24-gauge twisted pair.

FOR MORE DSL TERMINOLOGY GO HERE.
Copyright All Rights Reserved The New York Internet Company
Suggestions?  Sitemap  Acceptable Usage Policy  Privacy Statement  Terms & Conditions
View the Text-Only Version