Shift your operational workload to NYI
Managed Hosting
Managed Hosting
By proactively monitoring and managing your business’ critical infrastructure, NYI Hosting Services takes the pressure off of your business so you can focus on strategic activities.
Our team of expert technicians can take care of the day-to-day management and maintenance of your servers and infrastructure so that your in-house IT team can be freed from the drudgery of maintaining complex underlying technical layers and focus on developing apps and other activities that support business growth.
Leverage NYI’s reliable infrastructure and 20 years of proven technical expertise to protect your data network and take care of the routine but essential IT chores.
Ensure the health of your infrastructure
NYI’s advanced Network Operations Center (NOC) is the basecamp for delivering services that ensure your network remains highly available. From the NYI NOC, we monitor the health of your environment to ensure applications; links, network hardware, servers, and bandwidth are performing at optimal levels.
Reduced Downtime
Performance issues are identified and addressed before they result in outages. With NYI, you can rest assured.
Rapid Response Times
Any issues are identified as soon as they occur. Always there – up/down alerting, 24x7x365 ticket distribution.
Industry Leading Support
Leverage the breadth of experience available through NYI’s extensive technical staff to support a wide range of technologies.
No Surprises
NYI can provide a fixed expense for your support needs – from monthly management to pre-determined hardware upgrade paths.
Gain access to a team of dedicated technicians
With NYI Managed Hosting, you will have access to expert technicians who will provide break/fix support. NYI also offers customized software support and preventative maintenance.
- 24X7X365 Access to NYI Technicians
- On-site Engineering Remediation
- Complete System Restoration
- Remote Diagnosis and Repair
- ITIL based process for incident and change
- Incident Reporting
- Primary & Secondary Techs Assigned to each account
- Access to Remote Support Engineering Resources
- MyNYI Portal access provides ticket creation and management
- Comprehensive Technical Documentation for audit compliance
NYI can also help with these related services:
- Scoping, sizing and building environments. See Professional Services
- Server configuration and maintenance
- Back-up and storage
- Security, including firewalls and pen-testing. See Managed Security
- Business continuity services. See Disaster Recovery
NYI is a trusted infrastructure partner to small and medium-sized enterprise clients across a range of industries. We drive infrastructure optimization through flexible integrated hybrid IT solutions and strategic partnerships that result in cost and performance efficiencies. Our experts offer insights and end-to-end support so that your teams can be freed to focus on innovation and growth.